Member of the BBB
200% Buyer Guarantee
Member of the BBB
Member of the BBB

VIP Tickets America's Incredible 100% Money-Back Guarantee

VIP Tickets America is proud to offer a 100% money-back guarantee on all tickets sold! That's right, 100%! This guarantee is valid for all tickets sold on or over the phone with a VIP Tickets America representative!

Under our 100% money-back guarantee, VIP Tickets America proudly guarantees that:

  • Your live event tickets will be 100% authentic and will be valid for entry!*
  • Your will be delivered on time for your live event date!
  • Your seats will be together if they were ordered together at checkout
  • All transactions on or via phone are absolutely safe and secure

*In the rare case that your tickets to not scan at the venue and are not valid for entry at the event, please request a printout confirmation of denied entry from the venue. Without this, we cannot offer you our awesome 100% guarantee!

Note: You are entitled to a full refund (100% of the ticket price) in the case that your live event is cancelled. If your event is postponed, your tickets will be valid for the newly scheduled event date!

Secure Online Transactions

The entire VIP Tickets America team always makes customer safety and security a number one priority. We take countless precautions on a daily basis to ensure that you and your information are safe and secure. To provide you the best care we can, we offer the following:

  • A secure connection certified by Control Scan
  • 128-bit encrypted servers
  • Cutting-edge SSL technology


Additionally, you can relax knowing that we are an authorized, licensed, secure, and trusted ticket exchange. All brokers that provide inventory to our ticket marketplace undergo a stringent screening process for authenticity, security, and privacy.

We never ever share, buy, or sell private customer information!


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